Support

Email support@a21.ai. A person at a21.ai reads every message.

What to include

• Your HubSpot account (portal) ID.
• What you were doing and what you expected.
• The correlation ID shown with the error, if there was one. It lets us find your request.
• The Deal ID, if the problem is on a specific Deal.

Please do not send

Passwords, HubSpot or AWS access keys, or the external ID shown on the Settings page.

Before you write

The setup guide covers the common first-day questions.